Pitch’d ("we", "us", or "our") is committed to protecting your privacy and ensuring your personal data is handled in a transparent, secure, and lawful manner. This Privacy Policy explains how we collect, use, store, share, and protect your Personal Data in accordance with the Australian Privacy Principles and the EU General Data Protection Regulation (GDPR).
1. About Pitch’d
Pitch’d (ABN 72 686 027 181) operates the website https://pitchd.careers and related applications (collectively, the "Site"). We provide recruitment and sports opportunity platforms for Candidates and Advertisers.
2. Definitions
Personal Information (under the Australian Privacy Act): Information that identifies you or could reasonably identify you.
Personal Data (under GDPR): Any information relating to an identified or identifiable natural person.
Candidate: A user of the Site searching for opportunities.
Advertiser: An entity or individual posting vacancies or seeking candidates.
Registered User: A user who has created an account on the Site.
3. What Personal Data We Collect
We may collect the following data when you interact with our Site:
For Candidates:
- Name, email address, phone number
- Resume/CV, education history, employment details, sports background
- IP address, browser type, device information
- Job application data (cover letters, messages)
- Usage data (page visits, preferences, cookies)
For Advertisers:
- Business name, contact person, email, phone number
- Billing information
- IP address, device/browser data
4. How We Collect Your Data:
- Through account registration
- When creating or updating a Pitch’d Profile
- When submitting job or sports applications
- From cookies and similar tracking technologies
- When communicating with us via email or forms
5. Legal Basis for Processing (GDPR)
We rely on the following legal bases to collect and process your data:
Purpose
- Providing services
- Customizing user experience
- Sending marketing emails
- Improving the platform
- Complying with legal obligations
Legal Basis
- Contractual necessity
- Legitimate interests
- Consent
- Legitimate interests
- Legal obligation
6. Cookies and Tracking
We use cookies and scripts to:
- Improve your browsing experience
- Save login preferences (“Remember Me”)
- Analyze website traffic and user behavior
- Tailor advertisements
When you first visit our Site, we display a cookie banner asking for your consent. You can accept all, reject non-essential cookies, or manage preferences.
➡️ You can change your cookie settings at any time via your browser or our cookie management tool.
7. How We Use Your Data
We use your Personal Data to:
- Enable access to your account and Pitch’d Profile
- Match you with job or sports opportunities
- Facilitate communication between Candidates and Advertisers
- Improve our services and user experience
- Send service-related emails and alerts
- Comply with legal and regulatory obligations
8. Sharing and Disclosure
We may share your data with:
- Advertisers you apply to or interact with
- Service providers (e.g. cloud hosting, analytics, email delivery)
- Legal authorities if required by law
We use third-party providers such as:
- Amazon Web Services (AWS) for secure hosting
- Google Analytics for site analytics
- Email service providers for notifications and newsletters
All third parties are contractually obligated to handle your data in compliance with relevant laws.
9. International Data Transfers
Your data may be stored or processed outside Australia, including in the European Union and United States. When transferring data internationally, we:
- Use Standard Contractual Clauses (SCCs) approved by the European Commission
- Require recipients to implement adequate data protection safeguards
10. Data Retention
We keep your data only for as long as necessary:
Data TypeRetention Period
Registered user account
Until account is deleted by user
Application data
24 months from submission
Marketing communications
Until you unsubscribe
Site analytics data
26 months (Google Analytics default)
You can request deletion at any time (see Section 12).
11. How We Protect Your Data
We implement technical and organizational measures to secure your data:
- SSL encryption on our Site
- Data stored in secure, access-controlled environments
- Staff and contractors bound by confidentiality agreements
- Regular security assessments and updates
Despite these safeguards, no system is 100% secure. We encourage you to protect your credentials and report any unauthorized access to Pitchd@Pitchd.careers.
12. Your Rights Under GDPR
If you are located in the EU or UK, you have the following rights:
- ✅ Right of access – Know what data we hold about you
- ✅ Right to rectification – Fix incorrect or outdated data
- ✅ Right to erasure – Request deletion of your data
- ✅ Right to restrict processing – Temporarily limit use of your data
- ✅ Right to data portability – Request your data in a portable format
- ✅ Right to object – Object to certain uses of your data
- ✅ Right to withdraw consent – Withdraw any consent previously given
- ✅ Right to lodge a complaint – Contact a supervisory authority
To exercise these rights, contact us at Pitchd@Pitchd.careers.
13. Access, Correction, and Deletion
You can access and manage your data anytime by logging into your account and visiting the Settings area. If you'd like to delete your account and all associated data, you can do so via the same page or by emailing us.
Note: If you’ve applied to an Advertiser, they may also hold a copy of your data. Please contact them directly for deletion.
14. Policy Updates
We may update this Privacy Policy occasionally. If significant changes are made, we will notify you via email or post a notice on our Site.
Last revised: June 24, 2025
15. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact:
Email: Pitchd@Pitchd.careers
Website: https://pitchd.careers
You may also contact the Office of the Australian Information Commissioner at www.oaic.gov.au or your local data protection authority in the EU.